Services for Enterprises
After-sales service
Warranty service
Provide a one-year product warranty service to ensure customer use protection. During the warranty period, free replacement of the portable accessories is provided for product problems caused by non-human factors.
Remote service
Provide multi-channel remote technical support, including telephone, email, online video chat, etc., to quickly respond to customer inquiries and questions.
Product guide
We are constantly improving detailed product guides, including installation manuals, instructions for use, maintenance guides, etc., to help customers better understand and use our products.
Flexible customized services
Under certain order quantity conditions, our portable toilets provide the following customized services:
Power supply solution customization: Provide a variety of power supply solutions to meet the needs of different application scenarios:
- Direct plug-in power supply, suitable for fixed places. Such as RVs, off-grid cabins, etc.;
- External battery power supply, suitable for unstable voltage or remote areas, easy to replace or repair batteries;
- AC and DC dual-purpose power supply, flexible application and different power supply solutions.
Appearance customization:For bulk purchasing customers, provide personalized appearance customization services:
- Toilet logo: support customer brand logo spraying to enhance corporate image;
- Toilet appearance color: support a variety of toilet color spraying to meet the aesthetic needs of customers;
- Carton appearance customization: support Logo printing and color customization to meet the personalized needs of customers.
Appearance customization service: For customers with bulk purchasing needs, provide mold customization services. For example:
- For RV manufacturers: can customize the matching dry flush toilet appearance according to the internal space of their RVs.
- For camping companies: according to the characteristics of camping, specific customization is carried out.
Personal service
Our services are consistent with Amazon's service principles，You can fill in the form to contact us directly
FAQs
For Modiwell portable toilets that won't be used for a long time, be sure to turn off the power switch. When you need to use it again, to ensure optimal hygiene and sealing, it is recommended that you replace the storage bag with a new one. Additionally, the seat is detachable, and you can remove it for separate cleaning to maintain cleanliness and comfort during use.
Handling waste from the Modiwell portable toilet is very simple. Just remove and dispose of the automatically packaged and sealed biodegradable waste bag, which is as easy as disposing of a diaper. Please be sure to comply with your local regulations regarding portable toilet waste disposal.
The Modiwell portable toilet features an automated packaging and sealing design, effectively isolating waste and ensuring high hygiene. For daily cleaning, simply wipe the toilet surface with a clean, damp cloth. Typically, deep cleaning like that performed by a commercial portable toilet cleaning truck is not necessary.
Contact Us
Whether it is cooperation consultation or dry flush toilet product questions, we will provide you with all-round support with a professional and efficient attitude. Contact us now to start cooperation.
Please fill in the contact form on the right to tell us your ideas and needs, and we will contact you as soon as possible!
